FAQ

Q: How can I place an order?

A: To place an order, simply browse our online boutique, select the items you love, and add them to your cart. Follow the checkout process to provide your shipping details and payment information.

Q: Do you have a storefront?

A: As of now, we are exclusively an online boutique.

Q: Do you offer international shipping?

A: Currently, we only offer shipping within the United States. We hope to expand our shipping options in the future to serve our international customers better.

Q: How do I track my order?

A: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.

Q: What is your return policy?

A: Please refer to our return policy page for detailed information on our return process, eligibility, and any associated fees.

Q: How do I care for/wash my items?

A: We recommend washing all items from our store on a delicate/gentle cycle with cold water and hanging to dry. 

Q: How can I stay updated on new arrivals and promotions?

A: Follow us on social media for the latest updates, style inspiration, and exclusive promotions! Find us on Instagram (@prettythreadsboutique), and Facebook (https://www.facebook.com/groups/prettythreadsboutique/).

If you have any other questions or need further assistance, feel free to contact us. We're here to help!